What is Personal Information?
Personal Information is information that specifically identifies an individual, such as your name, address, email address and phone number, as well as demographic information such as date of birth, geographic area, and preferences. It also includes information about an individual’s activities, for example your use of our Service.
Personal Information does not include “aggregate” information, which is information we collect about groups of customers or their use of our products which cannot be used to identify an individual or from which individual identities are removed. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes.
Collection of information
We collect Personal Information in a variety of ways including via email, by you visiting our studio, via our Websites, via our Apps, and via third parties.
Use of Personal Information
We use Personal Information for the primary purpose of providing our Service to you. We also use if for a range of related purposes, including: to operate, administer, improve and analyse our Service; to prevent fraudulent use of our Service; to prevent or take action against activities that are, or may be, in violation of our Terms of Service or applicable law; to tailor marketing and content of our Service to you; to maintain records of our interactions with you; to resolve disputes and enforce agreements with you; and for any other purposes that we disclose to you when we request your Personal Information. We may also use your Personal Information to contact you regarding products, services and offers. We allow you to opt out from receiving marketing communications from us via a link at the bottom of our emails, or by emailing us directly at [email protected] .
Interactive Features and Public Areas
Some features of our Service may allow you to upload, post or otherwise share information to public areas of the Service and engage with other users of the Service. For example, you might post comments to forums, upload photographs and other content, and participate in Zoom calls and live online events. You should be aware that any information you provide in any of these non-private forums may be read, collected and used by other users who access these forums, and this information is not Personal Information for the purposes of this policy.
Passive information collection
When you use our Service, some information is collected automatically, for example your browser’s IP address and type, the type of and identifier for the device you are using, and the actions you take or features you use on our Service. We may also collect information regarding your interaction with email messages from us. We may collect this information passively using technologies such a standard server logs, cookies, and clear GIFs, and we use this information to administer, operate and improve our Service and our marketing strategy. If this passive information is linked with Personal Information, we treat it as Personal Information under the Policy. Otherwise, we use and disclose this passive information in aggregate form or otherwise in a form that is not personally identifiable.
Information from other sources
We may receive Personal Information about you from third parties. This information is treated at Personal Information under this Policy.
Disclosure of Personal Information
Your Personal Information may be disclosed to third party service providers (eg. payment processors) that assist us with our Service, but only to the extent that is reasonably necessary for them to perform their functions. We require any such third parties to maintain the confidentiality of your Personal Information. Otherwise, except as described by this policy, we will not disclose your Personal Information to third parties without your consent, unless required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. Please be aware, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure the security of any information you provide to us, and any information you provide is at your own risk. Always choose a strong password that is unlikely to be discovered by others, and please change your password immediately if you suspect your password has been compromised.
Access to your Personal Information
You may access the Personal Information we hold about you to update it by logging in to your account or by contacting us over email. In order to protect your Personal Information we may require identification from you before releasing your personal information to you.
This Policy may change from time to time, and the latest version will always be available on our website. Your continued use of our service after any changes will be subject to the then-current policy.
If you have any questions or comments about this Policy please contact us at:
Unit 6b, 11 Banksia Drive, Byron Bay NSW 2481
Last updated: January 30, 2023